Twilio Integration with Thunai
Overview
The Twilio integration in Thunai AI enhances communication capabilities by enabling seamless SMS and voice-based automation. By integrating Twilio, Thunai allows businesses to streamline customer interactions, automated messaging, and AI-driven voice support, improving efficiency, engagement, and responsiveness.
Key Features
AI Driven SMS & Voice Communication
Contact Management & Messaging
Automated Lead Followups
AI Powered Call Handling & support
Secure & Scalable communication
Step 1: Log into Thunai and Connect to Twilio
- Open the Thunai application.
- Navigate to the "Twilio" section.
- Click the "Connect" button.
- Enter the required Twilio credentials:
- Account Auth Token
- Account SID
- Twilio Mobile Number
- Select the Agent from the available options.
Step 2: Create a Twilio Account
- Visit Twilio’s website.
- Click "Sign Up" if you’re a new user, or select "Log In" if you already have an account.
- Follow the on-screen instructions to complete the signup process, including email and phone number verification.
Step 3: Access your Twilio Console
- Log in to your Twilio account.
- You will be redirected to the Twilio Console Dashboard.
- Here, you will find your Account SID and Auth Token displayed prominently.
Key Details
- Account SID: Your unique identifier in Twilio.
- Auth Token: A secret key used for authentication.
- Important: Keep your Auth Token secure and do not share it publicly.
Step 4: Get a Twilio phone number
- Navigate to the Twilio Console and go to Phone Numbers → Manage → Buy a Number.
- Select a phone number that supports the required features (e.g., SMS, Voice).
- Click "Buy" to confirm your selection.
- If you're using a trial account, you may be eligible for a free number.
Your Twilio phone number is now ready for use.
Conclusion
The Twilio integration in Thunai AI empowers businesses with seamless, AI-driven SMS and voice automation, making customer interactions more efficient, scalable, and secure. Whether for sales, support, notifications, or voice-based assistance, this integration helps organizations automate communications, reduce manual effort, and enhance customer experience.