Atlassian JIRA Setup in Thunai

Overview:

Atlassian Jira is a popular project management and issue tracking tool used by teams to plan, track, and manage software development, IT projects, and other workflows. The integration of Jira with Thunai allows seamless ticket creation and management, automating workflows and improving collaboration between teams. Thunai enhances Jira’s capabilities by automating the creation of tasks, issues, or tickets based on requests or activities, streamlining project management for teams.


Features:

Automatic Ticket Creation

Customizable Project Selection

Jira Issue Tracking

Simplified Workflow Management

Secure API Integration

Efficient Issue Management


Step 1: Login to Thunai and Connect to Jira

  1. Open the Thunai application.
  2. In the menu, select the "Jira" option.
  3. Click the "Connect" button.
  4. Enter the following details:
    • Email ID: Enter the email address associated with your Jira account.
    • Domain Name: Enter your Jira domain (e.g., your-company.atlassian.net).
    • API Token: Use the API token generated from your Jira user profile under the Security settings. (Follow Step 2 to get API token)
  5. After filling in the details, click the "Submit" button.
  6. Once submitted, go back to the "Jira" section.
  7. You will see a dropdown for Sub Projects (your Jira projects). Select the project where Thunai should create the tickets.
  8. Click "Save" to finalize the setup.

Step 2: Create an API Token in Jira

  1. Log in to your Jira account.
  2. Navigate to Account Settings > Security > API Tokens.

  1. Click on "Create API Token".
  2. Provide a label for the token (e.g., "Thunai Integration").

  1. Click "Create" to generate the token.
  2. Copy the generated token and paste it in Step 1 of the Thunai integration setup.

Step 3: Test the Integration

  1. Return to the Thunai application and verify the integration with Jira.
  2. Once connected, Thunai will be able to create tickets in the selected Jira project when new requests are made.

Important Notes:

  • Ensure the API token you generate in Jira has sufficient permissions to create and manage issues within the selected project.
  • If you encounter any issues, double-check the details entered in both Jira and Thunai (email ID, domain name, API token, and webhook settings).
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