Google Workspace Integration with Thunai

Thunai allows seamless integration with Google Workspace applications like Google Drive, Google Calendar, and Google Sheets. This enables enhanced automation and streamlined agent workflows across chat, voice, and email channels.

Use Cases

• Google Drive: Automatically share "Ask Thunai" responses to your linked Google Drive as documents.
• Google Calendar: Use chat, voice, or email agents to book appointments directly via your calendar.
• Google Sheets: Automatically log conversation or mailbox summaries to specified Google Sheets.

Step-by-Step Setup Guide

Step 1: Access Thunai Application

1. Log in to your Thunai account.
2. From the left-hand navigation menu, go to Integration > Applications.
3. Find Google Workspace in the Application Directory.

Step 2: Connect Your Google Account

1. Click Manage Account under Google Workspace.
2. Click the "+" (Add Account) button.
3. You will be redirected to the Google Authorization Page.
4. Complete the authentication flow.
5. Upon success, a confirmation message will be displayed.

Step 3: Enable Google Drive Integration

• Toggle "Read & Write Google Drive" ON.
• This allows "Ask Thunai" responses to be shared automatically to your connected Google Drive.

Step 4: Enable Google Calendar Integration

• Toggle "Read & Create Event" ON.
• This gives agents the ability to access your calendar and book appointments directly through Thunai.

Step 5: Enable Google Sheets Integration

• Toggle "Enable Google Sheets Write from Agents" ON.
• This sends conversation or mailbox summaries directly to your linked Google Sheets.